Privacy Policy
Learn about our Data collection Policy
At Host Social Hall ("we," "us," or "our"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data when you visit our website, interact with our services, or attend events hosted at our venue.By using our website or engaging with our services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of information we may collect include:
Personal InformationContact Information: Name, email address, phone number, and mailing address.
Event Details: Information related to event bookings, including event type, dates, number of guests, and special requests.
Payment Information: Credit card details, billing address, and other transaction-related information for event bookings or services (handled through secure third-party payment processors).
Communication Data: Messages and inquiries submitted via email, our website contact forms, or social media platforms.
Non-Personal InformationWebsite Usage Data: Information about your interactions with our website, including IP address, browser type, device information, pages visited, and time spent on our site. This data is collected through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To process event bookings, manage reservations, and fulfill event-related requests.
To Communicate: To respond to your inquiries, send event confirmations, updates, promotional information, and other communications relevant to your use of our services.
To Improve Our Services: To analyze website traffic, improve user experience, and enhance the services we offer.
To Process Payments: To process payment transactions securely through third-party payment processors.
For Marketing: To send you promotional materials, special offers, and event updates (you can opt-out of these communications at any time).
Legal Compliance: To comply with applicable laws and regulations, including record-keeping and legal requests.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your personal information with trusted third-party service providers (such as payment processors, email marketing platforms, and event vendors) who assist us in operating our business and providing services to you. These service providers are required to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or government investigations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your information is transferred to a different privacy policy.
4. Data Security
We take the security of your personal information seriously. We implement a variety of administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and request corrections or updates to that information.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email we send. You may also contact us directly to request to be removed from our marketing list.
Data Deletion: You may request that we delete your personal information, subject to certain legal obligations and business needs.
Cookies and Tracking Technologies: You can control the use of cookies through your browser settings, including opting out of certain types of tracking technologies. Please note that disabling cookies may affect your ability to use some features of our website.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect non-personal information about your interactions with our website. This helps us improve our website functionality and provide you with a more personalized experience.
Cookies: Small text files that are stored on your device to remember preferences or actions.
Google Analytics: We use Google Analytics to analyze how visitors interact with our site. Google’s privacy policy can be found here.
7. Children's Privacy
Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Host Social Hall, LLC
Phone: 910 473 4081
Address: 21 Market Street Wilmington, NC 28401
